FAQ

I just signed up, but can’t remember my members login details
Your login details have also been instantly sent to you in your members welcome letter. 

Please check that the email isn’t stuck in spam or in your junk mail folder. When you do find it, add the email address to your ‘safe senders’ list!

What is your returns procedure?
For digital purchases, we have a 60 day money-back guarantee. For physical products, we accept returns within sixty days of your purchase date. All returns need to be sent to Vervante Returns, 400 North Geneva Road, STE C, Lindon, UT 84042.

How long will it take for my package to get to me?
Digital orders are delivered instantly after payment is received, and are also emailed to you. You may like to check your junk folder to check your login information has not been emailed there. 

Physical orders will be fulfilled in three to five business days.

Your order will be entrusted with USPS and may take up to twenty-one days and you will be sent a shipping notification once your package has been dispatched which will have your tracking information.

What does it cost to ship my order?
For all USA orders the shipping and handling prices are $8.25, for all Canadian order $14 and international orders $25.